Privacy Policy

Data Controller: JSC“Mototecha”
Company Code: 300048044
VAT Code: LT100001203813
Address: Šiaulių g. 30, Degionių k., LT-38356 Panevėžio r.
Phone: +370 699 97517
E-mail: sales@milkingsystem.com

JSC “Mototecha” (hereinafter – the Company or “we”) respects your privacy and is committed to ensuring the security of your data.

This Privacy Policy applies to individuals who use the services of the Company and visit the Company’s website www.mikingsystem.com (hereinafter – the Website).

In this Privacy Policy you can learn what information we collect about you when you visit the Website, to whom we may disclose it, and how we may use it.

Definitions

Personal Data – any information about a natural person which allows direct or indirect identification (Data Subject), including social, cultural, physiological or psychological factors, whether used alone or together with additional information.
Data Subject – a natural person who visits the Company’s Website and about whom the Company collects information, or who seeks to order services or purchase goods offered on the Website.
Data Controller – UAB “Mototecha”, which determines the basis, purposes and means of data collection.
Cookie – a small text file with a unique identification number sent to a Data Subject’s device when connecting to or browsing the Website. Cookies are stored only with consent and allow the Company to monitor actions on the Website, collect data, ensure proper functioning, gather statistics and provide tailored offers.
Website – the Company’s online store www.milkingsystem.com.
Direct Marketing – activities where the Data Subject is provided with information or personalised offers by phone, e-mail or other means, to present the Company’s products/services, seek opinions or other feedback.

General Provisions

We process your personal data fairly, transparently and lawfully, in accordance with the EU General Data Protection Regulation (EU) 2016/679 and other applicable laws. We collect only the data necessary to achieve the Company’s purposes and take all necessary measures to correct or delete inaccurate data as soon as possible.

This Privacy Policy informs you which data we collect, how we process it, how long we store it and what rights you have.
It applies only to this Website and not to other websites you may visit.
By browsing the Website, the Data Subject confirms having read this Privacy Policy and agrees to its provisions, including the collection of direct and indirect data when filling in applications, sending CVs or contacting the Company.

What Data Do We Collect?

Data you provide directly: name, surname, e-mail address, phone number, home address and other information provided when purchasing goods and/or registering on the Website.
Information on how you use our Website: IP address, geographic location, information about your device, statistics about visit duration, product searches, clicks, purchase history, etc.
Information from third parties: e.g. public or commercial sources, social networks, provided this complies with legal requirements.
Other information: any data you voluntarily disclose to the Company by phone, e-mail, online forms, social networks or other active contact.

How We Use Your Data

The Company uses Personal Data for:

Order fulfilment: providing services or selling goods on the Website.
Website analytics: ensuring smooth functioning, improving and adapting the Website to customer needs.
Direct marketing: maintaining relationships with customers, sending tailored offers, promotions, administering inquiries.
Other purposes with your consent.

Cookies

We use cookies to ensure convenient browsing and to learn about visitor behaviour on the Website. Cookies collect statistical information and ensure quality functionality.
Cookies may be stored only if allowed by your device settings. By browsing the Website, you consent to cookies. You may withdraw your consent at any time by changing your browser settings and deleting cookies. Deleting cookies may slow browsing or limit Website functionality.
If you have already consented, we will not ask again for the same cookie purpose.
(Types of cookies used are listed on the Website.)

Disclosure of Personal Data

We will not transfer your data to third parties except to trusted partners under contracts, only to the extent necessary for fulfilling your order or achieving a specific purpose. This may include: courier services, suppliers, financial service providers, customer support companies, warranty service providers, marketing service providers, law enforcement or other entities needed for the Company’s purposes.

Data Retention

We collect only data necessary for agreements and/or orders. Personal data are processed fairly and used solely for the purposes collected.
We may retain your personal data for up to five (5) years from submission, unless you request otherwise or legal obligations require longer storage.
We protect your data from unauthorised alteration, disclosure, fraud or other misuse.
The Company is not liable for misuse caused by the Data Subject’s fault (e.g. loss or transfer of Website login credentials).

Your Rights

You have the right to access your data free of charge (except where requests are unfounded or excessive), to update your personal data by contacting us via the phone or e-mail listed above, and to request deletion of your personal data (except where obligations between you and the Company remain in force or where deletion would hinder fulfilment of such obligations).

Final Provisions

The Company is not responsible for damage, data loss, alteration or misuse resulting from the Data Subject’s fault, intentional actions of third parties or improper use of the Website.
We reserve the right to refuse unfounded, disproportionate or non-compliant data requests and to require use of our specified data-request form.
By submitting an application, e-mail or inquiry to the Company, you agree that we may contact you in response.
We may update this Privacy Policy at any time; changes take effect upon publication on the Website. Continued use of the Website constitutes acceptance of the updated policy.

Last updated: 2025-09-12.
For any data-processing questions, contact sales@milkingsystem.com